- Selection type
- Manufacturer Slno.
- Problem Nature
- Coverage Status
Contents
Revisions
- October 13, 2015 @ 09:23:56 [Current Revision] by vv
- October 13, 2015 @ 09:23:56 by vv
- October 13, 2015 @ 09:20:06 by vv
- October 13, 2015 @ 09:13:52 by vv
- October 13, 2015 @ 09:03:42 by vv
Revision Differences
October 13, 2015 @ 09:13:52 | Current Revision | ||
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Content | |||
Unchanged: Call details tab of Call Registration lets you store additional information regarding the call made. This can be details about warranty, invoice and other information. | Unchanged: Call details tab of Call Registration lets you store additional information regarding the call made. This can be details about warranty, invoice and other information. | ||
Unchanged: <a href="http:// help.goodbookserp.com/wp- content/uploads/ 2015/10/calldet.png"><img class="alignnone size-full wp-image-5224" src="http://help.goodbookserp.com/ wp-content/uploads/2015/10/ calldet.png" alt="calldet" width="923" height="320" /></a> | Unchanged: <a href="http:// help.goodbookserp.com/wp- content/uploads/ 2015/10/calldet.png"><img class="alignnone size-full wp-image-5224" src="http://help.goodbookserp.com/ wp-content/uploads/2015/10/ calldet.png" alt="calldet" width="923" height="320" /></a> | ||
Unchanged: <strong>Fields & its description:</strong> | Unchanged: <strong>Fields & its description:</strong> | ||
Unchanged: <ul> | Unchanged: <ul> | ||
Unchanged: <li><strong>Selection type</strong></li> | Unchanged: <li><strong>Selection type</strong></li> | ||
Unchanged: </ul> | Unchanged: </ul> | ||
Unchanged: This is usually <strong>Customer Product. </strong>But alternatives can also be selected. This selection is in reference to <strong>Product < /strong>field. | Unchanged: This is usually <strong>Customer Product. </strong>But alternatives can also be selected. This selection is in reference to <strong>Product < /strong>field. | ||
Added: Selecting the product will generate entries automatically in several fields below (Warranty and invoice). | |||
Added: <ul> | |||
Added: <li><strong>Manufacturer Slno. </strong></li> | |||
Added: </ul> | |||
Added: If applicable enter the manufacturer serial number here. | |||
Added: <ul> | |||
Added: <li><strong>Problem Nature</strong></li> | |||
Added: </ul> | |||
Added: From the call, choose the problem from this field. | |||
Added: <ul> | |||
Added: <li><strong>Coverage Status</strong></li> | |||
Added: </ul> | |||
Added: These are various coverage statuses regarding the product. Choose any one that is most suitable. | |||
Added: <em>Comprehensive – </em>An all out product coverage with complete features. | |||
Added: <em>Non Comprehensive – </em>This may not cover as much as the last type. | |||
Added: <em>Free – </em>In cases where the product was offered for free. | |||
Added: <em>Labour Only – </em>Only<em> </em>labour (service) is applicable in this type. | |||
Added: <em>MFR. Contract</em> – Manufacturing contract is involved for this type. | |||
Added: <em>Warranty< /em> – Only warranty is applicable. | |||
Added: <em>Not Covered – </em>This means that the product is not covered by any means. | |||
Added: Enter details regarding the call, both the action taken and remarks made by the customer in the two respective remarks columns. | |||
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Note: Spaces may be added to comparison text to allow better line wrapping.