Activity is the nature of different processes being done in an organization. The organization will have various processes, the processes Full Article…
Task
Create, edit and save task transactions using the Task screen. Here, you are able view other employee’s and your tasks Full Article…
CRM Reports
CRM reports contains details about all the different types of reports found under the CRM module. Before you view these Full Article…
Activity
Each and every day there are numerous actions performed in the organization. And keeping track of changes manually can be a Full Article…
Work Bench
This screen is a control center allowing you to view or arrange tasks and calls. There is a comprehensive filter Full Article…
Call Registration – Material Details
Material details tab of Call Registration screen has information about the incoming product having the reported problem and stand by Full Article…
Call Registration – Closing
Closing tab of Call registration screen confirms details of a completed transaction. Record the time when the transaction was completed Full Article…
Call Registration – Call Details
Call details tab of Call Registration lets you store additional information regarding the call made. This can be details about Full Article…
Call Registration – Chargeable Calls
Chargeable calls tab of Call registration stores information regarding the estimation of service costs of the call. There are two Full Article…
Problem vs Solution
Problem vs solution links together the individual screens, Problem and Solution in a way that lets you distinguish problems and Full Article…