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Call Registration – Closing

Closing tab of Call registration screen confirms details of a completed transaction. Record the time when the transaction was completed and closed in this tab. Closing Fields & its description:
  • Completed By
Select the person in charge of completing this service transaction. Also enter the date and time of completion in Completed On and Time field.
  • Call is closed
Confirm if the call is completed and closed by checking this field.
  • Closed By
Select the person in charge of closing this service transaction. Also enter the date and time of closing in Closed On and Time field. Enter description regarding the same in the remarks column.      

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