Chargeable calls tab of Call registration stores information regarding the estimation of service costs of the call. There are two sections, Call Estimated – which is the initial estimation of the costs and Call Approved – which is the approved amount.

Fields & its description:

Call Estimated

• Labour Amount – Estimated amount for labour.
• Spares Amount  – Estimated cost of the required spares.
• Others Amount  – This is the other included costs that are neither labour nor spares.
• Total Amount    –  Automatically calculates the total cost based on your previous values.
• Estimated By      – Choose the employee responsible for these estimates.

Call Approved

• Labour Amount – Approved amount for labour.
• Spares Amount  – Approved cost of the required spares.
• Others Amount  – This is the other included costs that are neither labour nor spares.
• Total Amount    –  Automatically calculates the total approved cost based on your previous values.
• Approved By      –  The employee responsible for approving these costs.