Why do I need to clear my browser cache?

When you visit a website, your browser stores:

• information (such as the location of the site you visited) and
• files used to run an online application

When we update our application, your browser may still use old files which can cause display or access problems. Clearing your browser cache may help:

• protect your personal information and
• help our applications run better on your computer.

Your browser’s “Help” section should provide instructions on clearing your cache.

It is important that you sign out and close your browser before leaving your computer unattended. This will prevent unauthorized access to your personal information.

How to clear the cache in Google Chrome?

• From the “Menu”  button in the Top-right corner of the Chrome window, choose ”More Tools” > “Clear browsing data”.

• Select the period of time you wish to delete cached information using the “Obliterate the following items from” drop down menu. From there, you can choose “Cached images and files“.
• Select the “Clear browsing data” button, and Chrome will clear your cache.